A research report on the Catering facilities
at London Metropolitan University
Background
London Metropolitan University, according to their web site, has about 34,000 students. 8,000 of them are foreign students from 155 different countries and it is generally thought that their number will increase. Most of the students spend more than three hours daily in the University and they can benefit of a large panel of facilities that London Met provides. One of them is the catering service.
A research from the Nutrition Policy Unit of London Metropolitan University found that 59% of students use the on-site canteen facilities and the Univesity try to attract more students in order to avoid disturbing tends of eating fat food such fast food and to permit them have a hot lunch. In others words it is known that the majority of students eat at the canteen searching for a warm atmosphere and a good quality of food
In this term, our group thought it can be beneficial to know how often students use the catering facilities and how satisfied they are (particular foreign student). At the same time, it is useful to discover if they would have higher expectation. That could help us to find what disciplines of improvement, the University’ canteen could focus on.
Aims
The purpose of this research was to first investigate how many days per week students use the catering facilities and then to find out how satisfied they are. A final aim was to discover the student’s expectations, so we can deduce what area of improvement the canteen needs to focus on.
Method
The research was carried out through the use of a questionnaire consisting of 10 questions; those are connected to our aims. Initially, we conducted a trial of it on a sample of 5 students. This first step helped us to notice that there was a lack in our alternative answers for two of the questions. After minor adjustments, the final questionnaire was used to interview 30 pre-sesional students from different countries.
Background
London Metropolitan University, according to their web site, has about 34,000 students. 8,000 of them are foreign students from 155 different countries and it is generally thought that their number will increase. Most of the students spend more than three hours daily in the University and they can benefit of a large panel of facilities that London Met provides. One of them is the catering service.
A research from the Nutrition Policy Unit of London Metropolitan University found that 59% of students use the on-site canteen facilities and the Univesity try to attract more students in order to avoid disturbing tends of eating fat food such fast food and to permit them have a hot lunch. In others words it is known that the majority of students eat at the canteen searching for a warm atmosphere and a good quality of food
In this term, our group thought it can be beneficial to know how often students use the catering facilities and how satisfied they are (particular foreign student). At the same time, it is useful to discover if they would have higher expectation. That could help us to find what disciplines of improvement, the University’ canteen could focus on.
Aims
The purpose of this research was to first investigate how many days per week students use the catering facilities and then to find out how satisfied they are. A final aim was to discover the student’s expectations, so we can deduce what area of improvement the canteen needs to focus on.
Method
The research was carried out through the use of a questionnaire consisting of 10 questions; those are connected to our aims. Initially, we conducted a trial of it on a sample of 5 students. This first step helped us to notice that there was a lack in our alternative answers for two of the questions. After minor adjustments, the final questionnaire was used to interview 30 pre-sesional students from different countries.
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